Call Recording

Businesses are increasingly faced with legal and regulatory constraints which impact their telecom requirements.

This is becoming increasingly popular and for all sorts of reasons. How many times do we hear can you put it in an email... Everyone likes a paper trail to cover their tracks but how many emails do we send for one conversation?

With Call Recording .. go back to the personal touch with your customers/suppliers and go back to having an old fashioned conversation .... you never know you may even enjoy it!

How do I improve my customer service levels?
Could I train my new staff to be as good as my experienced staff?
I need to check on an old order.... How do I listen back to it?

Interesting isn't it? Want to know more? Then give us a shout! (it will be recorded of course).